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i_ride_rigid
Worn
Joined: Jun 14, 2007
Posts: 637
Location: Trying to avoid vorb trolls
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 Posted: Tue 8th Jul 10:35am Post subject: |
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Thanks for the opinions guys- just good to voice some rants 
I'll be sure to insist that the seat post slippage gets fixed and i suppose i'll just have to go with the flow in regards to the crank and if they are damaged- insist on a replacement.
I mean what else can i do? What other option is available other than allowing them to fix their mess?
After not buying a bike off the shelf for many many years- this experience has been totally tihse..... but am i surprised? Sadly not at all.
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Phat-Mikey
Worn
Joined: Nov 17, 2005
Posts: 952
Location: Christchurch
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| Posted: Tue 8th Jul 11:37am Post subject: |
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good luck with the issues, the bike shop, if they value their customers, should be bending over backwards to sort you problems. Bad word of mouth can do the most damage!
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inzane
Wrecked
Joined: Feb 23, 2005
Posts: 6,476
Location: churchur
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| Posted: Tue 8th Jul 11:49am Post subject: |
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| i_ride_rigid wrote: | Thanks for the opinions guys- just good to voice some rants
I'll be sure to insist that the seat post slippage gets fixed and i suppose i'll just have to go with the flow in regards to the crank and if they are damaged- insist on a replacement.
I mean what else can i do? What other option is available other than allowing them to fix their mess?
After not buying a bike off the shelf for many many years- this experience has been totally tihse..... but am i surprised? Sadly not at all.
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That is all you can do... make sure that they fix their mistakes back to "new" quality... or they should be giving you new stuff as replacement for their mistakes.
To be honest, some of the bike shops around town I am not surprised at this sort of service. There are good bike shops, with excellent mechanics in Christchurch, but it sounds like you might have lucked out on the quality of the mechanics in the shop you went with!!
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jimmi
Scuffed
Joined: Aug 11, 2004
Posts: 351
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| Posted: Tue 8th Jul 3:13pm Post subject: |
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Re the seatpost: This is a real long shot, but if the post size is 27.2 and it slips I have a spare Thomson 27.4 post. Its a long story, but I had the same problem on one of my own bikes and was able to get a couple of 27.4 posts from the US that fit perfectly. PM me if I can help.
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DaveAldred
Worn
Joined: Mar 19, 2006
Posts: 844
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| Posted: Tue 8th Jul 3:29pm Post subject: |
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Re the crank bolt and if anyone searches this thread for a similar prob in the future -
A light engineering workshop will be able to put the bike up on the pillar drill (think size of baby elephant) and drill bolt out like butter. This isn't something your home drill is capable of knocking out in all likelyhood.
Just my 2c as I've had the problem before as my Popeye arms are so strong ;-)
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i_ride_rigid
Worn
Joined: Jun 14, 2007
Posts: 637
Location: Trying to avoid vorb trolls
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| Posted: Tue 8th Jul 3:51pm Post subject: |
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I just got a call to say that the cranks have been removed- and a new arm will be provided as they were damaged.
No mention of the seat post problem so i'll see what the go is when i call by later to pick it up.
Woot.... nearly the end of the day..... and a spin at bottlelake tonight
I think i've just had some bad luck... *shrugs*
Cheers guys
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jamieinauckland
Thrashed
Joined: Oct 05, 2005
Posts: 1,395
Location: deep in the bush
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| Posted: Tue 8th Jul 9:04pm Post subject: |
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| i_ride_rigid wrote: | Thanks for the opinions guys- just good to voice some rants
I'll be sure to insist that the seat post slippage gets fixed and i suppose i'll just have to go with the flow in regards to the crank and if they are damaged- insist on a replacement.
I mean what else can i do? What other option is available other than allowing them to fix their mess?
After not buying a bike off the shelf for many many years- this experience has been totally tihse..... but am i surprised? Sadly not at all.
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Normally production bikes (if assembled by a GOOD mechanic) will be more reliable initially as there is less compatibility issues than with eclectic builds.
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i_ride_rigid
Worn
Joined: Jun 14, 2007
Posts: 637
Location: Trying to avoid vorb trolls
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| Posted: Tue 8th Jul 9:33pm Post subject: |
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Well the cranks were removed ok- but marked quite badly. A replacement is on the way
As for the seatpost-it was just to small. The odd thing is that it "should" fit as GT have used the same size in their steel frames for yonks. A quick size check and a new post is on its way.
A good result 
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grahamt
Worn
Joined: Oct 11, 2004
Posts: 663
Location: upright
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| Posted: Tue 8th Jul 9:36pm Post subject: |
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Slight divergence from topic - how wet was it at bottle lake?
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i_ride_rigid
Worn
Joined: Jun 14, 2007
Posts: 637
Location: Trying to avoid vorb trolls
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| Posted: Tue 8th Jul 9:56pm Post subject: |
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| grahamt wrote: | | Slight divergence from topic - how wet was it at bottle lake? |
Not bad at all really Alot better than Sunday A few puddles here and there... but quite sticky.
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