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xcmtb
Flogged
Joined: Aug 01, 2007
Posts: 2,581
Location: Gangstaville (Manurewa)
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 Posted: Wed 2nd Jul 1:59pm Post subject: RE: Take Care |
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| scoobydoo wrote: | Take some responsibility for your tihs. The owners manual of your bike probably says something along the lines of check your frame after every ride .............
If you were doing this or if you had a clue you would see the wear and fix the problem instead of blaming the bike shop.
Get real I say.... |
Most consumers don't have a clue. They trust that the goods provider knows what they are doing. We aren't all bike mechanics.
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Friendly Llama
Mangled
Joined: Aug 04, 2003
Posts: 9,464
Location: Hamilton
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| Posted: Wed 2nd Jul 2:10pm Post subject: |
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| xcmtb wrote: | | My Yakuza seems to be doing the same thing, but the cable route seems to be right, and there were already holes about 3mm deep when I bought it second hand. should I be changing the route? |
Yes. Or if theres no other routing solution at least some scuff tape or a ziptie construction to hold it off the frame or something. 3mm is pretty damn nasty.
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xcmtb
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Joined: Aug 01, 2007
Posts: 2,581
Location: Gangstaville (Manurewa)
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| Posted: Wed 2nd Jul 2:13pm Post subject: |
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scuff tape=duct tape? or nah?
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Spokes
Wrecked
Joined: Nov 13, 2005
Posts: 5,216
Location: Skyway
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| Posted: Wed 2nd Jul 2:16pm Post subject: |
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| xcmtb wrote: | | scuff tape=duct tape? or nah? |
Nah, scuff tape is clear.
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heathen
Scuffed
Joined: Jun 14, 2006
Posts: 286
Location: the darkside
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| Posted: Wed 2nd Jul 2:20pm Post subject: |
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just spend the $50 to lodge a complaint with small claims, watch how fast they see your point.. 
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xcmtb
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Joined: Aug 01, 2007
Posts: 2,581
Location: Gangstaville (Manurewa)
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| Posted: Wed 2nd Jul 2:21pm Post subject: |
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selotape?
will duct tape do the trick? It's my thrashwagon bike, so I dont care if duct tape will make it look tihs.
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Friendly Llama
Mangled
Joined: Aug 04, 2003
Posts: 9,464
Location: Hamilton
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| Posted: Wed 2nd Jul 2:25pm Post subject: |
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Yeah, anything to cover where its rubbing will help. Ghetto bikes are all the craze these days, at least in my mind 
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Nick_K
No frills, just hardcore
Joined: Oct 05, 2004
Posts: 9,783
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| Posted: Wed 2nd Jul 3:45pm Post subject: RE: Take Care |
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| scoobydoo wrote: | Take some responsibility for your tihs. The owners manual of your bike probably says something along the lines of check your frame after every ride .............
If you were doing this or if you had a clue you would see the wear and fix the problem instead of blaming the bike shop.
Get real I say.... |
Great attitude, I hope you don't work in the bike industry. 
Is it to much to ask that a brand new bike be set up properly? Really who does a detailed check on there frame after every ride? He said it was noticed at the first service after only 200k so it hardly sounds like hes been neglecting some problem.
If its the bike shops fault then they should take responsiblity..
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jeremyb
BRAP BRAP BRAP BRAP
Joined: Jan 12, 2003
Posts: 32,882
Location: Derailled
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| Posted: Wed 2nd Jul 3:47pm Post subject: |
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| Friendly Llama wrote: | | xcmtb wrote: | | My Yakuza seems to be doing the same thing, but the cable route seems to be right, and there were already holes about 3mm deep when I bought it second hand. should I be changing the route? |
Yes. Or if theres no other routing solution at least some scuff tape or a ziptie construction to hold it off the frame or something. 3mm is pretty damn nasty. |
http://www.derailled.com/blogs/jeremyb/2008/06/10/diy-cable-guides.htmblahblahblah
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xcmtb
Flogged
Joined: Aug 01, 2007
Posts: 2,581
Location: Gangstaville (Manurewa)
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| Posted: Wed 2nd Jul 3:50pm Post subject: |
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that is very cool jb.
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Oli
Mangled
Joined: Aug 03, 2005
Posts: 32,266
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| Posted: Wed 2nd Jul 3:54pm Post subject: |
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| Nick_K wrote: | | scoobydoo wrote: | Take some responsibility for your tihs. The owners manual of your bike probably says something along the lines of check your frame after every ride .............
If you were doing this or if you had a clue you would see the wear and fix the problem instead of blaming the bike shop.
Get real I say.... |
Great attitude, I hope you don't work in the bike industry.
Is it to much to ask that a brand new bike be set up properly? Really who does a detailed check on there frame after every ride? He said it was noticed at the first service after only 200k so it hardly sounds like hes been neglecting some problem.
If its the bike shops fault then they should take responsiblity.. |
I totally agree with Nick. In every bike shop I ever worked in we took assembly very seriously, especially as a bike that comes out of a factory box is clearly labelled as only partially assembled and requiring full assembly and checking by the shop selling the bike.
To sell a bike incorrectly assembled to a customer that probably has no idea of what is proper is negligent, in my opinion.
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musket
Mangled
Joined: Sep 28, 2002
Posts: 8,672
Location: Transient
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| Posted: Wed 2nd Jul 4:01pm Post subject: |
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Also - pointing it out IS taking responsibility - if you're not quakified, rerouting hydro's etc is probably likely to breach several other parts of the manual.
If a shop lets a bike go out of the shop without building it properly, and then fails to fix the issue when it's pointed out, I say they're responsibly.
It's a little different if the new owner notices the issue straight away, and doesn't mention it until after failure, but we're not talking about that.
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neels
Slightly below average
Joined: Sep 05, 2007
Posts: 1,182
Location: Waiting for the great leap forward
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| Posted: Wed 2nd Jul 4:20pm Post subject: |
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When sold it should be 'fit for purpose'. If a bike starts to destroy itself when ridden, which is what it is for, then it's obviously not and therefore you have cause for complaint.
Or would it fit into the category of 'merchantable quality'? I had a washing machine fixed free 2 years after it's 'warranty' ran out because we rang f&p and pointed out that it shouldn't need to be fixed 5 times in it's first 4 years of life & they said OK and paid the bill.
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slowMTB
Worn
Joined: Mar 22, 2008
Posts: 577
Location: Crashing on a perfectly groomed trail near you .ChCh
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| Posted: Wed 2nd Jul 5:53pm Post subject: |
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I bought a brand new bicycle recently and it turned out that the front forks had too much play in the bushes - took it to the shop and pointed it out. No questions asked, the shop booked it in, striped it down and got the forks rebuilt under warranty ( actually got brand new lowers , old ones had a few knocks and scratches etc ). Now that is the service you would expect from a reputable shop
Cost to me - ZERO$$$ 
This sounds like a warranty issue for sure - what if it was a loose rear mech and came off , jammed the wheel and threw the rider causing serious injury - what would you say then.My Point:- If it aint right then someone ( shop or supplier ) is responsible and needs to have it rectified full stop , stick to ya guns
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more_horse_link
Worn
Joined: Jun 14, 2007
Posts: 833
Location: Avoiding pies
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| Posted: Wed 2nd Jul 6:19pm Post subject: |
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Warranties..... where does it all end? You fall due to brake lever placement and want a refund?  You hurt your back due to the stem not being the right height or length and you want compensation? Your tyre blows on a rock and you think that you were advised incorrectly by the salesperson and that the rubber was incorrect for the terrain? You loose control because the forks have to much air in them and wreck the frame so you want a new one!???
See where this is going?
You (or your friend  ) have just learnt the best lesson you could learn. YOU (or your friend  ) are responsible for your bike- no one else.
Good luck arguing your case though... but like they have highlighted- it looks like wear and tear- not a fault so i think they are covered.
All the best with it.
Last edited by more_horse_link on Wed 2nd Jul 6:34pm; edited 7 times in total |
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