Message from the owners of Bicyclette
It is with great disappointment that we have to announce the closing of the Bicyclette retail store (for the time being at least).
Issues with staffing have made it too difficult in the short term to maintain the highest standard of service and we don't want to compromise on this.
We started Bicyclette driven by the vision of creating an inspiring store environment with a great customer experience for all riders and to look after the women's market. Given the circumstances we have decided it is better to put the business into hibernation than to impact the reputation we have built and your experience.
The store itself is performing well, has always met its obligations, made significant investments in the local cycling community and was recently recognised with a retail industry award. Without these staffing issues we would have continued to push ahead with our plans to make Bicyclette an even better cycling destination store.
The good news (looking on the bright side of a bad situation!) is that we will now bring forward our annual sale and make it a biggie. As promised you will be contacted first before we go public so we will keep in touch via email on progress and news.
A special thank you to the large number of regular customers who supported us from our start in 2006 - you added to the unique personality of the store and made all the hard work a pleasure.
We will make sure you get great bargains at our sale which should happen in the next few weeks.
Hopefully this will be a temporary situation and Bicyclette will emerge again. Should you wish to contact us regarding anything, please email info[at]bicyclette.co.nz.
Best wishes and safe riding, as always
Bicyclette owners |
